Originally from the Chicago Area, Carol has been living and working in the Bay Area since 2008. She completed her undergraduate studies at Indiana University in Clinical Laboratory Studies and completed graduate studies from Rosalind Franklin School of Medicine and Science in both Healthcare Management and Clinical Laboratory Sciences with a focus in Transfusion Medicine.

She has 35 years experience in laboratory medicine, and 20 years in medical education holding positions as department director, clinical rotation coordinator, and part time lecturer. 

Carol has also worked as an evaluator and application review committee member for the Accreditation Bureau of Health Education Schools for 20 years. Currently Carol is employed by Kaiser Permanente as the Assistant Laboratory Administrative Director, Laboratory Quality and Compliance at the Oakland campus. She recently gained Fellow status in 2019 with the American College of Healthcare Executives.